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Turn satisfied guests into your strongest marketing
Automatic review requests help you collect more feedback and build your restaurant’s reputation.
“He's indispensable. I couldn’t wish for a better addition to our team. What can I say? There’s only one FRANK.”
Fabian Loveriks
owner restaurant group
Frequently asked questions
Find instant answers to the most frequently asked questions. Can’t find what you’re looking for?
Visit our help center or get in touch.
How does FRANK help build guest loyalty? FRANK helps you recognize returning guests, build detailed guest profiles and create more personalized experiences that encourage guests to come back more often.
Can I easily recognize returning guests? Yes. FRANK keeps track of guest history and guest information so your team can instantly recognize returning guests during reservations and service.
Can I automatically ask guests to leave a review? Yes. Automatically send review requests after a visit to collect more feedback and strengthen your online visibility.
What guest information can I store in FRANK? From dietary preferences and favorite tables to anniversaries, visit history and personal notes all relevant guest information is stored centrally in one guest profile.
How does switching to FRANK work? Very easily. Our onboarding specialists guide the entire process from setup to go-live. We import existing reservations and gift vouchers, fully configure the system for your restaurant and make sure everything is ready for a smooth transition.
