REFERRAL PROGRAM
TERMS & CONDITIONS

A referral is considered valid when:
 

• The restaurant signs up using your unique referral link

• The restaurant was not already in contact with FRANK at the time of referral

• The restaurant is not part of a group, brand, or organization already in conversation with FRANK

• The restaurant becomes an active FRANK customer

When all conditions are met:
 

• You receive €250 once the restaurant has been actively using FRANK for 3 months

• Both you and the referred restaurant receive 1 extra free month of FRANK, added to your subscription

A referral is not eligible when:
 

• The restaurant is already in our pipeline or has had prior contact with FRANK

• The restaurant is part of a larger group we are already working with or in conversation with

• The referral link was not used during signup

• The restaurant does not complete onboarding or does not become an active customer

• The referral is a self-referral (e.g. your own or related businesses)

• The reward is issued once the restaurant has been actively using FRANK for 3 months

• The payout method (e.g. invoice or credit) will be determined per case

• Rewards are only granted for successful and active customers

• If multiple people refer the same restaurant, the first valid referral applies

• FRANK reserves the right to determine referral validity in case of overlap

There is no limit to the number of restaurants you can refer. 

• In case of suspected misuse, fraud, or abuse of the referral program, FRANK reserves the right to withhold rewards

• FRANK may exclude participants from the program if these terms are violated

FRANK reserves the right to:

• Modify or end the referral program at any time

• Update these terms without prior notice

FRANK is not liable for:

• Any damages resulting from participation in the referral program

• Technical issues or errors in referral tracking

• Participation in the referral program implies acceptance of these terms

• No rights can be derived from this program