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Account Executive
The Netherlands

Rotterdam / Hybrid • Full Time

About FRANK

FRANK helps restaurants attract more guests, increase margins, and create more time for what matters most. We build software that supports service instead of getting in the way; intuitive, reliable, and designed to feel like a teammate rather than again another system to manage.

Why we build

Restaurants don't exist to manage software. They exist to welcome guests, create memorable experiences, and bring people together. Yet behind many great restaurants lies a patchwork of disconnected systems, manual processes, and unnecessary administration that takes time away from what really matters.

That's why we build software that helps restaurants spend less time managing systems and more time focusing on their guests.

How we work

The best ideas don't come from behind a desk. We build alongside chefs, managers, and hosts who face these challenges every day. By listening, testing, and continuously improving, we create products that restaurants genuinely enjoy using.

Why this role exists

We're growing fast. That's why we're looking for you: an Account Executive who doesn't push software, but tells a story that resonates with restaurant owners.

For many restaurateurs, you'll be the first real face of FRANK. Your mission is simple: connect the right restaurants with FRANK, guide them from the first conversation to a signed deal, and make sure they feel from day one that they made the right choice.

You're not selling software. You're translating our product into real-life value and building a pipeline that grows consistently and predictably.

Ready to close?

Apply via Indeed or send your story directly to arthur@meetfrank.app.

No polished cover letter needed. We'd much rather see who you are, what you've achieved, and why you'd be a great fit for FRANK.

 

FRANK. Built by listening.

What you'll achieve in your first year

This isn't a vague job description. These are the goals we'll work towards together. At FRANK, we measure success through activity, demos, and restaurants going live—and we track it all in HubSpot.

  • You'll maintain a high level of activity, targeting around 125 outreach activities per week, while keeping your pipeline and calls up to date in HubSpot.

  • You'll consistently book and run around 20 qualified demos per month—roughly five per week.

  • You'll help new restaurants go live month after month, because a demo only counts once a customer is successfully using FRANK.

  • You'll qualify opportunities thoroughly. For every serious prospect, you'll know who the decision-maker is, what challenges they're facing, and how FRANK solves them—so deals don't stall between the demo and go-live.

  • You'll reduce the time from first contact to go-live and keep the sales process moving efficiently.

  • You'll ensure a smooth handover to the onboarding team so every new restaurant gets off to a great start.

  • You'll continuously share customer insights with our product and marketing teams, helping us improve FRANK based on real feedback from the field.

We'll discuss your exact monthly targets openly during the hiring process. We believe in clear goals—not gut feeling.

Who we're looking for

You're a self-starter and a closer. Someone who takes ownership, thrives with autonomy, and knows how to turn opportunities into long-term customer relationships.

  • Proven commercial experience, preferably in SaaS, hospitality, or another environment where you've owned the full sales cycle.

  • Fluent in Dutch and comfortable communicating in English.

  • Strong interpersonal skills—you understand what restaurant owners care about and know how to build trust.

  • You thrive on momentum. Calling, following up, and outbound outreach aren't a chore—they're what drive you.

  • Experience working with a CRM (HubSpot or similar), and you naturally keep your pipeline organised and up to date.

  • You enjoy working in a fast-paced, high-growth environment and stay calm when things get busy.

  • Results-driven without losing the human touch.

Experience or a genuine affinity with hospitality is a big plus. If you know what a busy Saturday night in a restaurant feels like, you'll understand our customers even better.

What we offer

  • A key role at a funded hospitality tech startup with international ambitions.

  • A competitive base salary with a rewarding bonus structure—because great sales deserve great rewards.

  • A product you'll be proud to sell and that genuinely helps restaurants succeed.

  • A smart, ambitious, and supportive team that builds together and celebrates success together.

  • Rotterdam as our home base, hybrid working, and plenty of opportunities to grow alongside the company.

Restaurant staff serving guests during dinner service.

Tech that gets hospitality?
Frankly, about time.

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