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Turn reservations into returning guests

Collect valuable guest insights, recognize returning guests and create a more personalized restaurant experience from the first reservation to their favorite table.

Restaurant reservation CRM guest profile card displaying guest tags.
Guest profile card displaying guest tags and personalized reservation notes.

Everything you need to know in one guest profile

From dietary preferences to birthdays and personal notes, give your team the context they need to create a more personalized service experience.

Turn satisfied guests into your strongest marketing

Automatic review requests help you collect more feedback and build your restaurant’s reputation.

A phone displaying real time restaurant analytics including reviews and an overlay of three guests who left a positive review.
restaurant marketing management newsletter flow.

Stay top of mind with your guests through email marketing

A reservation is just the beginning. Stay connected with your guests through professional email campaigns sent directly from FRANK.

Reply faster.
Keep it personal.

FRANK prepares a reply to your guests’ questions. Your team can review, edit and send it without starting from scratch each time.

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“One feature we really appreciate is guest communication. It makes it easy to get in touch with our guests directly.”

Floor

Hostess

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Frequently asked questions

Find instant answers to the most frequently asked questions. Can’t find what you’re looking for?

Visit our help center or get in touch.

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